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SBI Home Loan Counseling Desk

Submit your loan requirements or schedule a callback. Our counseling team will assist you in coordinating with SBI's credit processing cells.

Support Office

Office Address

Office No. 402, 4th Floor, Platinum Square, Near Hyatt Regency, Viman Nagar, Pune, Maharashtra - 411014

Phone / WhatsApp

+91 98765 43210 (Mon - Sat: 9:30 AM - 6:30 PM)

Email Address

assistance@sbihomeloancounselor.in

Office Location Map

Platinum Square, Viman Nagar, Pune - 411014

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Consultation Request Form

Please fill in the form. Upon submission, you will be redirected to WhatsApp to share documentation.

Support & Contact Help desk - FAQs

Answers to operational questions regarding document retrieval, offline office meetings, and support areas in Maharashtra.

1. Can I consult your experts online or do I have to visit the office?

We offer both. You can consult us entirely online over phone and WhatsApp. Alternatively, you can book an appointment to visit our registered counselor office in Viman Nagar, Pune.

2. Do you serve all cities in Maharashtra?

Yes, we serve all major cities in Maharashtra including Pune, Mumbai, Nagpur, Nashik, Chhatrapati Sambhajinagar, Kolhapur, Thane, Solapur, Amravati, and Jalgaon.

3. What are your operational hours?

Our counseling team is available from Monday to Saturday, 9:30 AM to 6:30 PM. WhatsApp messages sent outside these hours are queued and addressed first thing next morning.

4. Is there any document collection facility?

Yes, for major cities like Pune and Mumbai, our executive can arrange a home/office visit to collect physical documents after initial digital vetting.

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